crickex aff Responsible Gaming Guide
Online betting can be part of entertainment — but staying in control and respecting limits is the foundation. crickex aff believes that playing safely and with awareness leads to a healthy experience.
Why is responsible gaming important?
Betting and casino games are primarily a form of entertainment. However, in some cases there is a risk of losing control. crickex aff is committed to helping every user understand their own limits and stick to them. Our terms and conditions clearly state that the platform is only for those aged 21 and above.
Online gaming is growing in popularity in Bangladesh. To stay safe in this environment, it is important to know when to stop, how much it is safe to bet, and where to turn if you notice changes in your own behaviour. This page aims to answer all those questions.
Under our privacy policy, your account information and usage patterns are stored so that steps can be taken to protect you if needed. For general questions, visit our FAQ page.
Your Control Tools
Daily and weekly deposit limits
Set a specific deposit limit for yourself. Let the support team know via live chat and they will apply that limit to your account.
Control your playing time
Set a session time limit to avoid playing for long stretches at a time. You can also request that your account automatically signs out after a set period.
Temporary break (cooling-off)
If you feel you need a break for a few days, you can request to temporarily close your account for anywhere from 24 hours to 30 days.
Long-term exclusion option
Self-exclusion means removing yourself completely from the platform for a set period — 6 months, 1 year, or permanently. The process begins by contacting the support team.
24/7 live chat and email
If you feel troubled at any time, contact the crickex aff support team via live chat or email — help is available in both Bengali and English.
Reality check reminders
You can turn on reminders to see a summary of your playing time and spending at set intervals, which helps you make informed decisions.
Warning Signs
If any of the following signs appear in yourself or someone you know, they should be taken seriously.
- Repeatedly betting to recover lost money — the mindset of "just a little more and I'll win it all back".
- Spending beyond your budget — betting with money meant for everyday expenses.
- Hiding your gambling from family and friends or lying about it.
- Spending long hours betting while neglecting work, studies, or family responsibilities.
- Feeling irritable or anxious when unable to play.
- Betting not for enjoyment but to relieve stress or escape loneliness.
- Repeatedly failing to control the amount you bet despite trying to do so.
Ways to Get Help
crickex aff support team
The crickex aff support team is active seven days a week, 24 hours a day. You can contact them via live chat or email to request a deposit limit, self-exclusion, or account closure. Support is also available in Bengali.
Family and close ones
Sometimes a family member recognises the signs before you do. Have open conversations with family members. If you think a loved one is struggling, guide them toward support with empathy rather than punishment.
Professional advice
Gambling addiction is a recognised mental health issue. Mental health specialists and counsellors in Bangladesh can help with this kind of problem. You can reach out to a local mental health centre or social services organisation. There is no shame in it — seeking help takes courage.
21+ age limit and protection of minors
crickex aff is only for users aged 21 and above. Age is verified at account registration. If there are minors in your household, use a password on your device and keep your login details private so they cannot gain access.
Keeping the right perspective on betting
Remember — betting is not a way to earn income; it is an entertainment expense. Before each session, decide in your mind how much of a loss you can accept and stop when you reach that limit. A win is a bonus, but it is not the goal. Never play beyond your budget.
- Set a firm limit before every betting session.
- Do not bet while drinking alcohol or under stress.
- Do not go beyond your limit chasing bigger wins after a win.
- Avoid betting more to make up for losses after a losing session.
- Spend time on other activities besides betting — friends, family, hobbies.
crickex aff's commitment
crickex aff believes that playing in a safe environment is better for everyone in the long run. Our support team is always by your side — feel free to reach out with any concerns.